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Every year, we are building more new properties, and welcoming new residents across a range of tenures.
We call empty properties “voids”, and we try to make sure they are prepared for new residents quickly.
In 2019-20…
61
New properties were built
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Most of our sites were due to deliver completions in late March, when they were closed due to COVID-19. This meant overall completions for the year fell. However, site closure was a socially responsible action and there was no long term loss to the Trust as the homes were completed after the sites re-opened, at a time when people could safely move into them.
438
Families rented a
new home
17
People bought their home
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15 through Right to Buy, 2 through Right to Acquire. We also sold 2 homes on the open market.
£20.7 million building new
affordable homes
13 people bought new shared ownership properties; 5 shared ownership resales
£94.20
Void cost per property
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We are measured by the Social Housing Regulator on how much our empty properties cost, divided by how many properties we have.
18.9 days
average time to relet
a property
99.98%
Homes with valid gas safety certificate
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1 property was non compliant due to the resident’s Covid symptoms.
27 evictions were carried out
We aim to assist residents to maintain their tenancies wherever possible and eviction is always a last resort.